Policies at Designs By D'Maar LLC

Custom Orders/Shipping:
Once you place your order, it will take 3 – 5 business days for processing.

The buyer should ensure that the shipping address entered is correctly at checkout. If an order is shipped to an incorrect address due to a mistake made at checkout, Designs By D’Maar LLC is not responsible or liable.

Shipping is done Monday – Friday. We do not ship on weekends or holidays. 

Currently, we do not ship internationally but if you have a US PO Box and you reside internationally, we can ship your products there.

Return Policy:

Candles 

If a candle is not what you expected, kindly return it in the same manner or form it was sent. For example, a candle that has been lit, is not the same form it was sent, which is unused or untampered. Once the candle is returned and inspected, a store credit will be given. 

*Please note that you are responsible for the return shipping cost.

If you would like to conduct an exchange, return the product in its original form, unused and untampered, within one week of receipt. 

*Please note that you are responsible for the return shipping cost. 

*Shipping costs are non-refundable.

If the candle is damaged, for example a broken container, please send us a photo immediately upon receipt. Once verified, we will replace the candle.

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​Hair Oils/Wax Melts  

All sales are final.

Note Exception - If we sent you the wrong product, please send us a picture within 7 days of receiving your package for us to verify. Once verified, the correct item will be sent to you.

​***Designs By D’Maar LLC reserves the right to reject any returns or exchanges that do not comply with the Terms & Conditions stated above. ***